Category Archives: Retail

Customers Crave Unusual Retail Experiences

Posted by Rebecca

Our competitive retail landscape means customers want more, they are now looking for something really unusual to catch their attention and more importantly keep it. Certain brands and small businesses have cleverly cottoned on to this and have successfully used … (read more)

19TH CENTURY ALCHEMY IGNITES OUR BRANDING FIRE

Posted by Michael

Finally, I can now tell all about the mysterious client that I was so excited about in last month’s newsletter but couldn’t mention: the client is ETHOS, the new yoga fitness hybrid studio that has been open in Cambridge and … (read more)

“Ring For Luxury “

Posted by Rebecca

On Monday evening we found ourselves strolling the streets of Shoreditch in search of luxury. Whilst on our way to an event hosted by We Are Collective and Luxury Millennial brand Kit & Ace, we found ourselves down a small … (read more)

OBJECTS IN THE (STORE) WINDOWS ARE LARGER THAN THEY APPEAR

Posted by Celeste

Earlier this week, a new Moschino store opened at 73 Wooster Street in Soho, NYC. The shop is an ode to the innovative and colorful and light-hearted ready-to-wear and accessories now designed by Jeremy Scott. Open back windows enticed us … (read more)

August Retail Travel Guide – Cape Town, South Africa

Posted by Rebecca

Cape Town sparkles at the southern tip of the African continent. Its pristine white beaches lapped by a chilled yet beautiful Atlantic sea, rolling mountains, giant granite boulders and ever present proximity of nature; Cape Town truly is a special … (read more)

M IS FOR MANNERS

Posted by John Dupuis

Sheridan&Co fosters a culture of CHARM; It’s an acronym that stands for Creative, Honest or Helpful, Attitude, Reinvention and Manners. This week we conducted an interoffice poll on retail etiquette. Collectively, here is how we like to be treated when … (read more)

Bloggers Take Centre Stage In The Retail Show

Posted by Rebecca

Retail proves to be highly multi dimensional in today’s world, now mobile commerce, peer-to-peer referrals, group buying and many other terms such as blogging, have disrupted the way customers buy a product from a seller. Retailers can easily get lost … (read more)

OUR STAFF FAVS: 10 RETAIL EXPERIENCE DETAILS

Posted by John Dupuis

The great industrial designer Charles Eames said, “The details are not the details. They make the design.” We polled the staff in our New York office and applied the quote to retail experiences. Here are some of our favorites. Lulu … (read more)

Mapping Out The ‘Pop-Up’ Journey

Posted by Rebecca

We were recently asked to write a guest blog post for the Space For Ideas competition that we are involved in. Mapping out the Pop-Up journey through strategy is the topic we chose to write about and thus the below post … (read more)

Project Manager – We are on the lookout.

Posted by Rebecca

We have an exciting opportunity for a project manager with a minimum of 5 years experience gained from within the sector of luxury retail design to join our existing fantastic Projects team at our Market Harborough head office. We need … (read more)

HOME STYLIST SERVICES IN BEAUTY, FASHION, HEALTH and HOME

Posted by John Dupuis

To serve the time-starved among us, we’ve noticed an uptick in in-home services. From the calm and comfort of your abode, here some best in class examples in four verticals. BEAUTY Glamsquad, the app, sends fully trained beauty professionals directly … (read more)

10 TIPS TO DELIVERING UNFORGETTABLE CUSTOMER SERVICE

Posted by Celeste

The rise of the role of the Chief Customer Officer makes it clear that we are living in a relationship economy. We recently read a quote by the writer, Douglas Adams; it got us thinking about Customer Service. He said, … (read more)

July Retail Travel Guide – Adventuring Stockholm

Posted by Rebecca

Sweden’s capital city spreads out over 14 islands in Lake Mälaren and looks out proudly to the Baltic Sea to the east. The beautiful public buildings, palaces, iconic cultural history and museums excellently exemplify the 700 year-old history of Sockholm. … (read more)

Fathers Day brings retailers out to play

Posted by Rebecca

Father’s Day being a few days away, marketers, retailers and brands are looking out for any opportunity to capture peoples attention in light of keeping Fathers happy. Many of this has occurred through undulating special offers to ensure that he … (read more)

#selfridgesxworkit Campaign

Posted by Rebecca

“The way we work is changing – and so is the way we dress for work. From the fashion curator to the Olympic athlete, we chart the influence of the workplace on six of today’s diverse professionals.” – Selfridges Selfridges … (read more)

UNLOCKING THE HOLY GRAIL OF M-COMMERCE

Posted by Celeste

Last week’s news bombarded all of us with mammoth announcements regarding mobile commerce. The structure needed to standardly and securely facilitate m-commerce is evolving at warp speed. As consumers, we’re empowered to tap digitally to find and locate products all … (read more)

IDENTITY, noun. THE CONDITION OF BEING ONESELF AND NOT ANOTHER

Posted by Rebecca

In order for a retail space to make a real impact, we at Sheridan&Co believe that store space should be planned, designed and treated as a theatre. We see many brand identities that are strong and finite, and a robust retail … (read more)

FROM TWEETS TO FUEL POINTS, THE CURRENCY OF SHOPPING IS CHANGING

Posted by Michael

Marc Jacobs is exchanging tweets for products in his Tweet Shop. Nike is offering vending products to its’ customer; but ones which were only attainable with its own NikeFuel points, while Bonobos is giving its customers the experience of selecting the … (read more)

RETAIL TRAVEL GUIDE – PARIS

Posted by Rebecca

“London, the multicultural capital of the UK, appears to be replicating a Parisian ‘boutique’ high street to capitalise on consumer love for everything French”- Retail Gazette It is thus no surprise, that Paris is known as the global centre of … (read more)

May Design Series- A trip down ‘Bio-design’ lane

Posted by Rebecca

Yesterday we made our way down to the May Design Series at Excel London. A fabulous day filled with inspiration, design excitement and interesting seminars lay ahead of us. We couldn’t have been more excited to delve into the creative zone … (read more)

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